There's no standard set of configuration options that you must set before you begin to use the system. In fact, since BigTime has been custom fitted to your industry, there's very little configuration work required in order to get started.
As you read through the system guide and explore the optional features BigTime supports, there are a few key decisions you'll probably want to address on day one.
BigTime supports dozens of different timesheet formats, and your system has been preconfigured with the most popular one for your specific industry. You may, however, want to spend a few minutes reviewing your options.
You can always decide to make a switch down the road, but things like timers or QuickBooks class codes may be essential to your firm, so you may decide early on to switch to a format that supports those features.
The person who installed BigTime is automatically setup as your primary system administrator, but you can setup other users as administrators as well. You can also setup users with "manager-level" rights, so you can see how those rights fit your specific management needs.
Many firms assign somebody to review and approve timesheets after they're submitted. BigTime's review/approval function routes each timesheet to a manager for approval. If a user makes a mistake on a timesheet, the manager can either correct the problem before approving time or send the time back to the user for correction (a process called "rejecting" an entry).
The system supports a couple of different review/approval workflows. If you think you might want your managers to review/approve timesheets, take a look at the system's review/approval options, and decide which one is right for your firm.
Some of BigTime's security features are tied to your project teams, so you should set up at least one team "lead" for every project in the system.
If you would like to configure the system so that only users who are staffed to a project are allowed to bill on it, you'll want to create full project teams right away.
BigTime supports a number of budgeting styles, and you can use any combination of those styles in your firm. Take a look at some basic budgeting information to see which one fits your firm's needs.
Firms often require users to log time against specific areas of their project budgets. If that's a requirement you plan to enforce, you'll want to have those budgets in place before users start to log time in the system.
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Once your system is installed (and data has been imported from your accounting system), your firm is ready to start using BigTime. Rather than walking through the system screen by screen, it's helpful to follow the "critical-path" laid out below.
It's also helpful to get your hands dirty. Don't just skim the section on adding a new project. Add a new project to the system. Create a budget. Enter and post some timesheets. You can always delete your sample project later, and hands on experience is a much quicker way to learn the system that reading a System Guide!
If your firm tends to work on a defined project (either T&M or fixed-fee), your approach to budgeting will be project-centric as well. Your users will typically log time against a budget you create within the system, and your project's manager will want to get a snapshot of where she stands vs. her budget as the project progresses.
A project-centric firm typically follows a specific critical path. While you may not want to include every step in your firm's process, the steps outlined below (and the reference links attached to them) will give you an overview of how project-centric firms tend to use the system.
If your firm tends to staff a client account for general "retainer-based" work, you probably work differently than project-centric firms. Firms in these types of industries tend to staff a job consistently from month to month.
Account-centric firms also have a standard critical path in BigTime. Once again, you don't have to include all of these steps in your firm's process, but walking through them with a test project will give you a good overview of how other firms in your industry work with the system.